Frequently Asked Questions

Portland e-bike voucher program applicants Frequently Asked Questions

To be eligible for this program’s soft launch, you must be a resident of the city of Portland and meet the following requirements:

You are a currently enrolled student at Portland Community College.
You are an adult age 18+
Have a household income at or below 60% of Area Median Income (AMI)

Household Size	2025: 60% AMI
1	$52,140
2	$59,580
3	$67,020
4	$74,460
5	$80,460
6	$86,400
7	$92,340

For the soft launch, rebates are available for a new Standard Class 1 e-bike. The e-bike rebate is for $1,600 with an additional $300 for approved bike accessories.

Standard E-Bike (Pilot only):

Class 1 pedal-assist, 2 or 3 wheels
Tires 20” or larger, ≤750W motor
New and fully assembled
Must meet UL 2849 or EN 15194 safety standards
One rebate per participant (lifetime)
E-bike kits, Class 2 & 3, and full-suspension mountain bikes are NOT eligible

No, rebates will be awarded by random selection, not first come, first served. You can submit your pre-application anytime between Monday September 29th and October 15th, 2025. If you are selected to receive a rebate you will have 4-business days to upload the required documentation and complete your application.

If selected for a rebate should submit one of each of the following. Please remove or redact any social security numbers (SSN) when submitting documentation.

Government Issued ID:

U.S. or internationally issued passport
Valid U.S. Permanent Resident Card
Valid driver’s license or state ID

Proof of Address:

Must be a City of Portland resident and proof of address must be within the last six (6) months.
Computer generated bill (utility, credit card, doctor, hospital, etc.)
Printed bank statement.
Pre-printed pay stub (from a period within the last three (3) months).
First-class mail (from a government agency or court).
Current homeowners, renter’s or motor vehicle insurance policy.
Mortgage, lease, or rental contract (leases may be within the last year but must cover the time of the application).
Transcript or report card from an accredited school.
Motor vehicle registration.
Military service records (DD Form 214).
Letter of Stay or letter confirming client status from an established homeless shelter or homeless services agency.
Letter of stay or letter confirming client status from other social service organization.

Proof of Income: (Must submit ONE of the following documents)

SSI/SSDI Benefit Verification Letter
Oregon Health Plan/Medicaid, SNAP: EBT (Electronic Benefits Transfer), Temporary Assistance for Needy Families (TANF), Free & Reduced-Price Lunch, HUD Housing Choice Voucher, LIHEAP (Home Energy Assistance), Employment Related Daycare (ERDC), Women Infants and Children (WIC), TriMet reduced fare program for low-income rider, Individual Development Account (IDA) holders.
1040 information for 2024 tax year (page 1 ONLY).
*Individuals who are unable to provide any documents to verify their physical address may be eligible to provide alternative documents and should contact customer service at 503-563-0624 for individual support.

Yes, you must provide proof that you have successful completed the e-bike safety training course. You can find the safety training course on the Commute Options page.

Provide a screenshot of your Fall 2025 class schedule that shows you are enrolled in at least one class.